Frequently asked questions
DINS
Dins Santi Taura is the most personal project of the chef Santi Taura, in Dins he cooks only and exclusively the history of Mallorca, its products, its recipes and the memory of the island’s gastronomy.
Santi Taura has not left Lloseta, his central kitchen is still there, he has simply merged the two Lloseta restaurants, creating one, Dins Santi Taura, and moved it to Palma.
Santi Taura and his team have moved to the neighborhood of La Calatrava, located on top of the wall and 500 meters from the cathedral of Palma.
The possibility arose to take a step further in our history as a restaurant and emerged in a historic enclave, the old Jewish quarter of La Calatrava, which we believe to be the ideal setting to continue to show the potential of Mallorcan cuisine. The restaurant Dins Santi Taura will occupy a space inside the hotel El Llorenç Parc de la Mar.
TRANSPORT
The neighborhood of La Calatrava is a restricted circulation area. Only authorized vehicles are allowed to circulate and, therefore, have the corresponding Acire card, or those exempted from obtaining authorization due to their special characteristics, motorcycles, bicycles, parking card holders for persons with reduced mobility…
Lines 15, 23, 25, 29, 30, 31 and 41 stop at the 458 – Porta del Camp stop, located about 200 meters from the restaurant.
- The parking Les Avingudes is about 600 meters from the restaurant.
- The parking Saba Sa Gerreria, located in the square Porta Sant Antoni, is about 700 meters from the restaurant, as well as the parking of the main square.
- The subway parking of the Parc de la Mar is about 400 meters from the restaurant.
- Blue zone parking is available around the Avenidas gas station, located about 200 meters from the restaurant.
CANCELLATIONS
Punctuality is essential for the proper functioning of the dining room and kitchen service. If you are going to arrive late, please call the restaurant informing the approximate time of arrival and your reservation, upon arrival, may suffer some delay in its service.
Reservations delayed without notice will be canceled after 20 minutes of your time and making notice, those reservations that delay more than 40 minutes their usual arrival will be considered void, reserving the right to accommodate them or be attended depending on the operation of the same day.
In both cases, if you do not show up, you will lose your right to a reservation and we will apply the cancellation policy that you have accepted when you made your reservation.
According to the cancellation policy, the restaurant’s reservation system will automatically charge your credit card an amount of 120€ per reserved guest.
Yes, of course, at any time, from the link in the email or SMS you received when requesting your reservation and at no cost to you. Only if you are within 48 hours prior to the time of booking will be charged the amount of 120 € per person.
Unfortunately phantom reservations or “no shows” are an organizational disaster in our restaurant where we don’t rebook tables or have a very large capacity of diners, so booking with a credit card guarantee mainly ensures that your reservation goes ahead at all times and you note that it is taken by us as a firm commitment to the reception of your experience in Dins.
If a reduction in the number of guest of a reservation occurs with less than 48h in advance of the reservation date, cancellation costs will be applied to the stipulated cost per guest
The reduction of guests occurred on the same day of service will be charged in the same way.
AT THE RESTAURANT
The maximum capacity of the restaurant is 30 diners.
The room is distributed in a kitchen/bar for 10 diners and two rooms with 4 and 6 tables respectively. At the time of booking it is advisable to indicate in which area you would like to be accommodated, which will always be subject to availability and will never be an obligation on the part of the restaurant to comply with the desired area, although we will do our best to do so.
In the autumn-winter season, services are on Wednesday and Thursday evenings only and on Fridays and Saturdays at noon and in the evening.
In the summer season, from Tuesday to Friday only at night and Saturdays at noon and night.
If a group of diners would like to make a reservation for a private event, please contact reserves@santitaura.com
Mallorcan and Balearic cuisine, in some cases presented in a classic way and in others updating cooking, presentations or textures, always respecting the original ingredients of the recipes and their taste memory.
DINS Santi Taura does not offer an à la carte menu, it has only one tasting menu, ORIGENS for 105 € and you can choose two more options of dishes and a selection of extra cheeses for 15 € each.
Santi Taura has reduced his restaurants to just one, Dins Santi Taura, in order to return to the essence, to the origin, and to be able to enjoy his cuisine and his customers to the fullest.
Santi Taura ensures its presence to 99% in tasting menu mode.
At Restaurant Urbà, located also at Hotel El Llorenç, Santi Taura is led by his trusted kitchen team.
It will depend on the chosen menu, but it will rarely be less than two hours.
No, we also have a wine cellar with more than 500 wine references as well as a cocktail bar.
Consult your companions as well and inform us at the time of booking so that we can prepare alternative dishes.
However, if you or any of your companions have or suffer from severe food intolerances, rigid dietary restrictions or do not eat any animal products, you should seriously reconsider your reservation at Dins as we will probably not be able to adapt your tasting menu and your experience with us will not be entirely satisfactory.
Vegan preparations are not available.
Many of our elaborations are hardly divisible and continue to be tasted with the same idea with which they were created.
If you do not eat too much or are looking for something more economical we suggest you visit the “Restaurant Urbà” mode in the same Hotel El Llorenç or visit our other restaurants El Vicenç and U Mayol located at Hotel El Vicenç de la Mar.
We do not contemplate a supplement for the changes indicated in previous questions. We recommend that only in extreme cases such as vegan menus (which exclude all animal-derived foods for ethical reasons) or menus with a high number of restrictions that we cannot meet for reasons of time or complexity, we suggest you decline your reservation at Dins.
We will try to adapt to any situation in an efficient way. Last minute changes are not always resolved in a comfortable way, and may delay the pace of service for other diners.
In special cases, it is best to contact the Dins Santi Taura team by email and they will personally handle your request and study the offer.
The restaurant does not have reserved rooms or specific meeting rooms. We invite you to discover our other restaurants located at Hotel El Vicenç de la Mar, which does have meeting room, as well as our catering service, which can offer you other solutions.
There is no problem; if you are going to go outside to smoke during the menu, we recommend that you agree with our team at the beginning of the menu the breaks to be taken and that they are brief.
Yes, you can take pictures, videos… as long as you do not disturb the rest of the guests. We discourage the use of flash.
Unfortunately, children under the age of 16 cannot attend our restaurant, as DINS Santi Taura currently shares a building with the Hotel El Llorenç Parc de la Mar and is an Adults Only concept.
Unfortunately our restaurant is located in a boutique hotel that does not admit children under 16 years of age.
Due to past experience, the restaurant does not admit babies.
Dins Santi Taura is not the kind of restaurant to come with baby strollers, and we do not have space to accommodate strollers in the dining room or high chairs for them.
For the comfort of our guests we do not accept pets in the dining room.
Our facilities are adapted to meet the needs of people with reduced mobility. Please let us know when you make your reservation so that we can make your stay more comfortable.
