Frequently asked questions
DINS
Dins Santi Taura is the very personal project of chef, Santi Taura. At Dins, you will find the history of Mallorca, its products, its recipes books and the memory of the island’s cuisine uniquely and exclusively prepared and cooked.
Santi Taura has not left Lloseta. In fact, his main kitchen remains there. He has simply merged the two restaurants in Lloseta to create just one, Dins Santi Taura, and has moved it to Palma.
Santi Taura and his team have moved to the neighborhood of La Calatrava, located on top of the wall of the old town, just 500 meters from Palma’s cathedral.
The opportunity to progress as a restaurant emerged and it happened to be in a historic neighborhood, in the old Jewish quarter of La Calatrava, which we believe is the ideal place to continue showing the potential of Mallorcan cuisine. The Dins Santi Taura restaurant will occupy a space inside the El Llorenç Parc de la Mar Hotel.
TRANSPORT
The neighborhood of La Calatrava is a restricted circulation area for vehicles. Only authorized vehicles with the Acire card are allowed to enter or those granted special permission, such as parking card holders for people with reduced mobility, or those exempt from obtaining authorization, such as motorcycles and bicycles.
Bus routes 15, 23, 25, 29, 30, 31 and 41 pass close by stopping at Porta del Camp (stand number 458), located about 200 meters from the restaurant.
- The Les Avingudes car park is located about 600 meters from the restaurant.
- The Saba Sa Gerreria car park, located in the plaza of Porta Sant Antoni, is located about 700 meters from the restaurant, as is the public parking in Plaza Major.
- The underground parking of the Parc de la Mar is about 400 meters from the restaurant.
You can find street parking that is marked with blue lines, which means you have to pay using the ticket machines, close to gas station of Les Avenidas, located about 200 meters from the restaurant.
CANCELLATIONS
Punctuality is essential for the proper functioning of the dining room and the kitchen service. If you know you are going to be late, please call the restaurant to let us know your approximate time of arrival.
As per the cancellation policy, you will be charged €70 per person.
- Yes, of course, at any time using the email or SMS that you received when requesting your reservation and at no cost to you. If we receive your cancellation more than 48 hours prior to the time of reservation, you will not be charged anything. In the case that it is received less than 48 hours prior, a charge of €70 per person will apply.
The cancellation or no-show charge action is done automatically within the reservation system.
If the reason for cancelling the reservation is due to an unforeseen event with some type of proof possible, we will be happy to assist you in arranging another visit where it will be taken into account the amount previously charged.
IN THE RESTAURANT
The capacity of the restaurant is approximately 25 people, with the possibility of accommodating more guests if it is just one group.
The set-up of the dining area is with a kitchen-bar for 13 people and a dining room with 4 tables. At the time of booking, it is essential to indicate in which area you would like to be seated.
Normally on Wednesdays, Thursdays, Fridays and Saturdays in the evening and on Fridays and Saturdays at lunchtime. If a group of diners wishes to book another day of the week, we will be able to accept your reservation seven days in advance by calling the restaurant.
Mallorcan cuisine. In some cases, it will be served in the traditional way but also in a more contemporary manner, yet either way respecting the original ingredients of the recipe and the gustatory tastes of always.
Dins does not offer an open menu. It only has two fixed tasting menus, priced at €95 and €70, including VAT.
Santi Taura has merged his restaurants into only one, Dins Santi Taura, in order to return to the essence, to the origin, and to be able to enjoy his cuisine and his diners to the fullest. Santi Taura ensures his presence 99% of the time.
It will depend on the chosen menu, but it is best to allow at least two hours.
No. Our drinks menu includes a wine list with 600 choices, as well as cocktails and other options.
Yes. Please discuss with your fellow diners, as well, and let us know at the time of placing your reservation of any changes, so that we can prepare some alternative dishes.
We do not have a vegetarian menu, but if you let us know your preferences at the time of placing your reservation, we can adapt a menu specifically to your tastes.
Many of our dishes are difficult to share while preserving the tastes and concepts with which they were created. If you do not wish to eat too much or wish to look for something cheaper, we suggest a visit to our other place in Palma, Cor Barra i Taula.
We do not apply any additional charges for any changes as indicated in previous questions. If in the case of requiring a vegan menu (which excludes all foods derived from animals for ethical reasons) or any menu which includes a high number of restrictions that we cannot meet for reasons of time or complexity, we politely suggest you do not make a reservation with Dins.
We will try to adapt to any situation in an effective way. However, last minute changes are not always easily resolved and may delay the service of other dining guests.
In special cases, it is better to contact the Dins Santi Taura team and they will personally handle your request.
No, the restaurant does not have any private rooms or meeting rooms. We suggest a visit to our other place in Palma, Cor Barra i Taula, which does have such facilities or contact our catering staff who will be able to provide you with other solutions.
No problem. If you wish to smoke during the menu, we recommend advising our staff at the beginning of the serving to ensure certain breaks are allowed during the dining experience.
Yes, you can take photos and videos, as long as you do not disturb other guests. We advise against the use of flash.
Of course! Younger guests can enjoy the same menu as adults. We leave it up to the parents to decide if their children should come to dine. Please keep in mind that the Dins Santi Taura experience can last about 3 hours, a long time that may not be easy for the little ones to endure.
Due to past experiences, the restaurant does not allow the admission of babies. Dins Santi Taura is not the type of restaurant to bring baby carriages and in addition, we do not have space to accommodate them in the dining room or have highchairs available.
For the comfort of our customers, we do not allow pets into the dining area.
Our facilities are adapted to meet the needs of people with reduced mobility. We would appreciate it when making the reservation to let us know in order to make your experience more comfortable.
